Order & Exchange Policy

  • Goods sold are Non-Refundable.
  • No amendments or add on will be accepted once order is placed. (Please double check and confirm your order items, contact and shipping details before placing your order.)
  • Orders not paid within 2 working days will be cancelled automatically.
  • For necessary amendments or cancellation of order requested eg. incorrect contact/shipping details etc, there will be a $5.00 admin fee. (Changes to be made will be on a case to case basis and at our discretion eg. whether the order has been packed or shipped.) Do DOUBLE CHECK BEFORE placing your order.
  • Should there be any incorrect or defective item upon receiving your order, kindly contact us immediately with proof of receipt and wrong item. We will arrange for a one to one replacement. Items must be in new & original condition in order to be replaced.
  • Goods sold can be exchanged at our retail outlet or onsite school sales date within 30 days from date of receiving order with the original receipt.
  • No exchange will be made for defects caused by own negligence, wear and tear.
  • Immediate exchange are subjected to stock availability.

Shirley Season Wear reserves the right to reject any exchange/replacement that does not fulfil any of the above requirements.